TruckTA support helps with sign-in, company access, Driver workspace links, assigned loads, documents, notifications, location-service status, and account or privacy requests.
Email support@truckta.com or call (445) 444-8870. Include your company name, the device type, app version, and a short description. Do not send your password, authentication token, bank details, raw coordinates, identity documents, or private driver files by email.
Before contacting support
- Confirm that the device has an internet connection.
- Confirm you are using the email invited or linked by your company.
- Check Account → App information for the app version and update status.
- For missing loads, equipment, or access, ask a company Owner, Admin, Manager, or Dispatcher to confirm your Driver link and assignments.
- For location attention, open the Truck location status in the app and follow the displayed permission or assignment step.
Safety
Do not troubleshoot or operate TruckTA while driving. Pull over safely and follow applicable hands-free and distracted-driving laws. TruckTA is not an emergency service. For an emergency, contact the appropriate local emergency service.
Privacy and deletion
- Account deletion: /account-deletion
- Access, correction, export, objection, or other privacy request: /privacy-requests
- Privacy Policy: /privacy-policy
- Location Privacy Notice: /drive-privacy
Contact
TruckTA LLC 3849 Charter Club Dr Doylestown, PA 18902 United States Phone: (445) 444-8870 Email: support@truckta.com Website: https://www.truckta.com