These Terms of Use ("Terms") are an agreement between you and TruckTA LLC ("TruckTA," "we," "our," or "us") governing your access to and use of TruckTA websites, web software, iOS and Android apps, driver tools, owner-fleet tools, and related services (the "Services").
By accessing or using the Services, you agree to these Terms. If you use the Services for a company, you represent that you have authority to bind that company, and “you” includes that company. If you do not agree, do not use the Services.
1. Eligibility and business use
You must be at least 18 and legally able to enter this agreement. The Services are business tools for authorized trucking companies, personnel, contractors, drivers, and fleet participants. They are not a consumer marketplace, emergency service, autonomous-driving system, or substitute for safe driving.
2. Accounts and authorized access
- Provide accurate, current information and keep it updated.
- Protect credentials, devices, recovery methods, and access links.
- Use only the company, driver, fleet, and records you are authorized to access.
- Notify TruckTA promptly of suspected unauthorized access.
- Company Owners and administrators are responsible for users, roles, permissions, integrations, and removing access when it is no longer appropriate.
3. Customer authority and workforce information
A customer company controls the business purposes for information it enters or enables in TruckTA. The customer is responsible for having lawful authority and providing required notices for driver, employee, contractor, applicant, load, document, location, and operational information.
The customer must comply with applicable privacy, employment, labor, collective-bargaining, trucking, DOT, FMCSA, insurance, tax, recordkeeping, monitoring, and consent requirements. TruckTA does not become the employer, motor carrier, broker, dispatcher, insurer, or legal representative of a customer or user.
4. TruckTA Drive and location
TruckTA Drive may collect precise assigned-truck location in the foreground and background, including while the screen is off, only when the company, user, assignment, disclosure, permission, and server controls authorize collection. The customer must enable location only for legitimate fleet operations and approved jurisdictions.
The customer must not use TruckTA Drive for unlawful surveillance, discrimination, retaliation, stalking, emergency response, or autonomous control. The customer is responsible for workforce notice, consent or other lawful basis, BYOD obligations, device installation and safe use, and access by its staff and Fleet Owners.
Users must review the in-app disclosure and Location Privacy Notice. Revoking operating-system permission, signing out, uninstalling, removing assignment, or a company or TruckTA suspension may stop collection, subject to the device and operating system completing that action.
5. User content and customer data
“User Content” includes information, files, documents, photos, forms, signatures, initials, messages, routes, loads, and other material submitted through the Services. As between you and TruckTA, you retain rights in User Content.
You grant TruckTA a worldwide, nonexclusive license to host, store, copy, transmit, display, and process User Content only as reasonably necessary to provide, secure, support, and improve the Services, follow your instructions, and comply with law. You represent that you have the rights and authority needed to submit and process User Content.
6. Documents, signatures, compliance, and records
TruckTA may help organize documents, collect electronic acknowledgments, generate PDFs, show expiration dates, or display public regulatory information. You must review outputs and keep any independent copies required for your business.
TruckTA does not guarantee that a form, signature, packet, document, reminder, FMCSA result, route, calculation, or workflow is complete, accurate, legally sufficient, or compliant for your circumstances.
7. No professional or safety advice
TruckTA is not a law firm, tax adviser, insurance adviser, employment adviser, compliance consultant, safety service, or emergency provider. The Services do not provide legal, tax, employment, insurance, DOT, FMCSA, driving, routing, or safety advice. Consult qualified professionals and official sources.
8. Acceptable use
- Do not use the Services unlawfully, fraudulently, harmfully, or to violate third-party rights.
- Do not access another company, user, driver, fleet, or record without authorization.
- Do not bypass authentication, permissions, company isolation, rate limits, safety warnings, or technical controls.
- Do not upload malware, prohibited content, stolen data, or content you lack authority to process.
- Do not scrape, reverse engineer, resell, copy, overload, disrupt, or misuse the Services except where applicable law expressly permits.
- Do not use location or workforce information for unlawful surveillance, harassment, discrimination, retaliation, or purposes unrelated to authorized fleet operations.
- Do not use the mobile app while driving in a manner that is unsafe or prohibited by law.
9. Mobile app and app-store terms
The mobile apps require a compatible device, network access, and operating-system permissions for the features you choose or your company lawfully requires. Apple and Google are not responsible for providing TruckTA support.
No subscription or digital feature is purchased inside the iOS or Android app. Business plans, if offered, are arranged through TruckTA's website or direct customer relationship. App-store terms also apply. For iOS distribution, Apple's Standard Licensed Application End User License Agreement applies where required by Apple and to the extent it does not conflict with these Terms.
SMS Terms
TruckTA LLC provides one-to-one conversational SMS communications for customer inquiries, requested demonstrations, onboarding, customer support, and requested follow-up.
You provide consent to receive these conversational messages when you initiate an SMS conversation by texting TruckTA at (445) 444-8870. TruckTA will respond only in connection with your inquiry or an ongoing customer-requested conversation.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of future text messages. Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing or using TruckTA services. You are responsible for providing an accurate mobile number and confirming that you are authorized to use that number.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
Companies that connect the optional RingCentral integration place calls and send texts through their own RingCentral accounts, under their own RingCentral agreements and applicable carrier registration requirements (including The Campaign Registry for US business texting). TruckTA is not the carrier for those communications, and each company is responsible for complying with the call-recording, monitoring, and messaging-consent laws that apply to its own communications.
10. Trials, subscriptions, and billing
TruckTA may offer trials, promotional access, complimentary access, or paid business plans under an order form, website offer, or account terms. The applicable order, price, billing period, taxes, cancellation terms, and refund rules are presented before a paid commitment and control over general marketing copy.
Failure to pay an undisputed amount may result in suspension or termination after any required notice. This section does not create in-app purchases.
11. Third-party and optional services
The Services rely on hosting, database, communications, mapping, app-distribution, and other providers and may connect to optional services selected by you. Third-party terms and privacy practices may apply. TruckTA is not responsible for a third party's independent service, outage, change, or content, but remains responsible for its own contractual duties.
12. Service changes, beta features, and availability
We may maintain, update, suspend, or change the Services. Beta, preview, staged, or coming-soon features may be incomplete, change, or be discontinued. Do not rely on an unreleased or preview feature for critical operations.
We do not guarantee uninterrupted or error-free availability. You are responsible for appropriate operational backups, contingency procedures, and safe alternatives during an outage.
13. Intellectual property
TruckTA, its software, interface, content, branding, icons, wordmarks, documentation, and technology are owned by TruckTA or its licensors and protected by applicable law. These Terms grant only a limited, revocable, nontransferable right to use the Services for authorized business purposes.
You may provide feedback. You grant TruckTA a perpetual, worldwide, royalty-free right to use feedback without identifying you or disclosing confidential User Content.
14. Privacy
The Privacy Policy and Location Privacy Notice describe TruckTA's information practices. A customer may need a separate data-processing agreement or workforce notice based on its role and jurisdiction.
15. Suspension, termination, and deletion
You may stop using the Services and may request account deletion through the provided in-app or web process. A last company Owner may need to transfer ownership or request company-account deletion.
TruckTA may suspend or terminate access for nonpayment, violation, security or legal risk, misuse, required legal action, or discontinuation. Account deletion is subject to identity and authority verification, a safety hold, customer instructions, and legally required retention. Deactivation alone is not treated as completed deletion.
16. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION.
TruckTA does not guarantee compliance results, legal sufficiency, uninterrupted data, perfect location accuracy, route safety, successful delivery, payment, employment outcomes, or prevention of every error or security event. Some jurisdictions do not allow certain disclaimers, so they may not apply to you.
17. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUCKTA AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, ARISING FROM THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUCKTA'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THE SERVICES WILL NOT EXCEED THE AMOUNT PAID TO TRUCKTA BY THE AFFECTED CUSTOMER DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR $100 IF NO AMOUNT WAS PAID. This limit does not apply where prohibited by law.
18. Indemnification
To the extent permitted by law, a company customer will defend, indemnify, and hold harmless TruckTA and its affiliates, officers, and employees from third-party claims arising from the customer's User Content, unlawful instructions, workforce or location-monitoring practices, violation of these Terms, or violation of law or third-party rights. TruckTA will provide reasonable notice and cooperation. This section does not require an individual employee to indemnify TruckTA for acts solely within authorized employment where prohibited.
19. Export and sanctions compliance
You may not use or export the Services in violation of U.S. export controls, sanctions, or other applicable trade laws. You represent that you are not prohibited from receiving the Services.
20. Governing law and disputes
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules. Subject to any mandatory law or controlling customer agreement, state and federal courts located in Bucks County, Pennsylvania will have exclusive jurisdiction, and each party consents to that venue.
Before filing a claim, the parties will attempt in good faith for 30 days to resolve it through written notice, unless immediate injunctive relief is reasonably necessary.
21. General terms
If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without TruckTA's consent; TruckTA may assign them in connection with a merger, reorganization, or sale. These Terms, the Privacy Policy, applicable order form, and any signed agreement are the entire agreement for their subject matter. A signed agreement or order form controls over conflicting general Terms.
22. Changes
We may update these Terms. We will post the revised effective date and provide additional notice when required. Material changes apply prospectively. Continued use after the effective date constitutes acceptance where permitted by law.
23. Contact
Questions about these Terms may be sent to:
TruckTA LLC 4387 W. Swamp Road #618 Doylestown, PA 18902 United States Phone: (445) 444-8870 Email: contact@truckta.com Website: https://www.truckta.com