These Terms of Use ("Terms") govern your access to and use of TruckTA's website, software, tools, and services. TruckTA ("TruckTA," "we," "our," or "us") provides car-hauler-first trucking management and back-office software for carriers, fleets, dispatch teams, owner-operators, and trucking companies.
By accessing or using TruckTA, you agree to these Terms. If you do not agree, do not use TruckTA.
1. Use of TruckTA
TruckTA provides software tools that may help trucking companies manage drivers, equipment, documents, onboarding packets, initials, signatures, PDF generation, company settings, and related back-office workflows.
You may use TruckTA only for lawful business purposes and in accordance with these Terms.
2. Account Registration
To use certain features, you may need to create an account. You agree to provide accurate, current, and complete information.
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity under your account
- Ensuring that only authorized users access your company account
- Updating account information when needed
- Notifying TruckTA if you believe your account has been accessed without authorization
3. Company Accounts and Authorized Users
If you create or manage a company account, you represent that you have authority to act on behalf of that company.
Company owners and administrators are responsible for:
- Managing users and permissions
- Controlling who can view, edit, upload, send, or delete information
- Reviewing company data for accuracy
- Ensuring use of TruckTA complies with applicable laws and business requirements
4. Driver and Employee Information
TruckTA may allow companies to collect, store, or process driver, employee, contractor, or applicant information.
Each company is responsible for:
- Obtaining proper permission or legal authority to collect and use this information
- Making sure forms, packets, and documents are appropriate for its business
- Reviewing all submitted information
- Complying with applicable employment, trucking, DOT, FMCSA, privacy, recordkeeping, and other legal requirements
- Responding to driver or employee requests regarding their information
TruckTA provides software tools only. TruckTA does not verify the accuracy, completeness, or legal sufficiency of driver information, employment forms, compliance documents, or onboarding packets.
5. No Legal, Compliance, Tax, Insurance, or Employment Advice
TruckTA is not a law firm, compliance consultant, insurance advisor, tax advisor, or employment advisor.
TruckTA does not provide legal advice, DOT advice, FMCSA compliance advice, tax advice, insurance advice, employment advice, or safety advice.
You are responsible for consulting qualified professionals when needed and for confirming that your documents, processes, forms, and records meet your business and legal requirements.
6. Documents, Packets, Signatures, and PDFs
TruckTA may allow users to upload documents, create onboarding packets, collect initials or signatures, and generate PDFs.
You understand and agree that:
- You are responsible for reviewing documents before using them
- You are responsible for confirming that all forms and packets are correct
- You are responsible for determining whether electronic initials, signatures, and approvals are appropriate for your use case
- You are responsible for keeping copies of important business records
- TruckTA does not guarantee that any packet, document, form, signature, or PDF will satisfy legal, regulatory, insurance, employment, or DOT requirements
7. User Content
"User Content" means information, files, documents, forms, images, signatures, initials, text, data, and other materials uploaded, entered, submitted, generated, or stored through TruckTA by users or companies.
You retain ownership of your User Content. You grant TruckTA permission to host, store, process, transmit, display, and use User Content as needed to provide and improve the services, operate the platform, provide support, maintain security, and comply with legal obligations.
You represent that you have the right to upload and use all User Content submitted through your account.
8. Acceptable Use
You agree not to:
- Use TruckTA for unlawful, fraudulent, harmful, or abusive purposes
- Upload false, misleading, illegal, or unauthorized information
- Access another company's data without permission
- Interfere with platform security or performance
- Attempt to bypass authentication, authorization, RLS, or company isolation
- Reverse engineer, copy, or exploit the platform
- Upload malware, viruses, or harmful code
- Use TruckTA to send spam or unauthorized messages
- Violate any applicable law or third-party rights
9. Payments, Free Trials, and Launch Pricing
TruckTA may offer free trials, promotional pricing, launch pricing, or paid subscription plans.
Current launch pricing may include:
- Sign up free today
- Free for 2 months
- Then as low as $5/user/month
- Starter includes everything for the first year
- Additional packages are coming soon
Pricing may change over time. Any pricing shown on the website or in your account will control for the applicable plan or offer.
Unless otherwise stated:
- Fees are billed in advance
- Payments are non-refundable except where required by law or expressly stated
- You are responsible for any taxes, fees, or charges related to your subscription
- Failure to pay may result in suspension or termination of access
10. Cancellation
You may cancel your subscription according to the cancellation process provided in TruckTA or by contacting support.
After cancellation, access to paid features may continue until the end of the current billing period unless otherwise stated. TruckTA may retain data as described in the Privacy Policy and as needed for legal, backup, security, or business purposes.
11. Service Availability
We work to keep TruckTA available and reliable, but we do not guarantee uninterrupted, error-free, or secure access.
TruckTA may be unavailable due to maintenance, updates, outages, third-party services, hosting issues, internet problems, security events, or other reasons.
12. Third-Party Services
TruckTA may depend on or integrate with third-party services, such as hosting providers, databases, authentication services, email providers, payment processors, analytics tools, or future trucking integrations.
We are not responsible for third-party services, outages, data loss, errors, pricing changes, or changes to third-party APIs or platforms.
13. Beta, Planned, or Coming Soon Features
Some features may be labeled as beta, planned, coming soon, future phase, or under development. These features may change, be delayed, or never be released.
Do not rely on planned features for critical business operations until they are fully released and tested.
14. Intellectual Property
TruckTA and its website, software, design, branding, logos, text, features, and technology are owned by TruckTA or its licensors and are protected by intellectual property laws.
You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from TruckTA without written permission.
15. Feedback
If you provide suggestions, ideas, feedback, or feature requests, you allow TruckTA to use them without restriction or compensation. Feedback may be used to improve the platform, develop new features, or update existing tools.
16. Data Backup
TruckTA may maintain backups for technical and security purposes, but TruckTA is not a substitute for your own recordkeeping system.
You are responsible for downloading, saving, and backing up important documents, packets, PDFs, driver files, equipment records, and company records when needed.
17. Termination or Suspension
TruckTA may suspend or terminate access if:
- You violate these Terms
- Payment fails
- Your use creates security, legal, or operational risk
- You misuse the platform
- We are required to do so by law
- We discontinue or materially change the service
You may stop using TruckTA at any time.
18. Disclaimers
TruckTA is provided "as is" and "as available."
To the maximum extent permitted by law, TruckTA disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and reliability.
TruckTA does not guarantee that:
- The platform will be error-free
- Documents will be legally sufficient
- Onboarding packets will satisfy DOT, FMCSA, insurance, employment, or regulatory requirements
- Uploaded files or generated PDFs will always be available
- The platform will prevent all mistakes, missed expirations, or compliance issues
- Any planned feature will be released
19. Limitation of Liability
To the maximum extent permitted by law, TruckTA will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, compliance issues, legal claims, insurance issues, or loss of goodwill.
To the maximum extent permitted by law, TruckTA's total liability for any claim related to the services will not exceed the amount paid by you to TruckTA during the three months before the event giving rise to the claim, or $100 if you have not paid TruckTA.
20. Indemnification
You agree to defend, indemnify, and hold harmless TruckTA from claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising from:
- Your use of TruckTA
- Your User Content
- Your violation of these Terms
- Your violation of laws or third-party rights
- Your company's documents, forms, onboarding packets, or employment practices
- Your collection, use, or processing of driver, employee, contractor, or applicant information
21. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the Effective Date above. Continued use of TruckTA after changes means you accept the updated Terms.
22. Governing Law
These Terms are governed by the laws of the state where TruckTA's business is legally organized, without regard to conflict of law principles.
Replace this section with the correct state and legal entity information before publishing:
Governing law: To be confirmed before paid launch Legal entity name: To be confirmed before paid launch
23. Contact Us
If you have questions about these Terms, contact us at:
TruckTA Email: admin@truckta.com Website: https://www.truckta.com