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Privacy operations

Subprocessors

The infrastructure, communications, location, security, and optional integration providers used by TruckTA.

Effective Date: 07/30/26

Version: 2026-07-30.2

TruckTA uses the service providers below to operate the Services. A provider receives only the information reasonably needed for its service and is subject to contractual, confidentiality, and security requirements. Availability and processing location may depend on the customer's configuration and the provider's infrastructure.

An optional provider processes customer information only when the related feature is enabled or selected.

Core providers

  • Supabase, Inc. — database, authentication, private file storage, and realtime infrastructure.
  • Vercel Inc. — website and API hosting, deployment, server functions, edge delivery, and durable workflows.
  • Expo / 650 Industries, Inc. — mobile app build and update infrastructure and push-notification delivery when enabled.
  • Resend, Inc. — transactional and support email delivery.

Location and device providers

  • Google LLC / Google Cloud — map display and geocoding, Android managed-device services, and protected location-telemetry delivery when TruckTA Drive is enabled.
  • Apple Inc. — iOS app distribution, operating-system location services, and Apple platform services selected by the user.
  • Google LLC / Google Play — Android app distribution, operating-system location services, and Google platform services selected by the user.

Business and security providers

  • Stripe, Inc. — optional web subscription and billing processing. TruckTA mobile apps do not use in-app purchases.
  • Cloudflare, Inc. — optional Turnstile abuse-prevention challenge for public signup or demo access.
  • Google LLC / Google Analytics — optional, consent-controlled measurement of the public production website. Advertising features, form contents, search text, authenticated product data, and sensitive operational data are excluded.
  • PostHog, Inc. — optional, separately consent-controlled product analytics for the authenticated production staff workspace. Only allowlisted event names, broad categories, application language, and opaque TruckTA user and company identifiers are sent. Client IP data is discarded; URLs, input values, operational content, heatmaps, and session replay are excluded.
  • Airtable, Inc. — optional customer-authorized import integration.
  • OpenAI — optional server-side TruckTA AI product assistance, address parsing, and customer-requested onboarding-language translation when those features are configured. TruckTA sends only the bounded information needed for the requested feature.

Public information sources

TruckTA may retrieve public carrier and safety information from U.S. Department of Transportation / FMCSA and Data.gov or Socrata-hosted public datasets. These sources generally provide information to TruckTA rather than process TruckTA customer data, except for the search term or identifier needed to complete a requested lookup.

Provider changes

TruckTA may add, replace, or remove providers as the Services change. Material changes affecting customer personal information will be posted here and communicated when a contract or applicable law requires advance notice.

Questions may be sent to privacy@truckta.com.